Overview
L2 Ranch Return Policy
At L2 Ranch, we strive to ensure the satisfaction of our customers with every purchase. If for any reason you are not completely satisfied with your order, we are here to help.
Returns
We accept returns of unopened and unused products within 30 days of the purchase date. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for the refund to be processed and appear on your account, depending on your card issuer’s policies.
Exchanges
If you receive a defective or damaged product, please contact us immediately at [Contact Email] with details of the issue. We will promptly send you a replacement product or issue a refund, depending on your preference and product availability.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items
Certain items are exempt from being returned. Perishable goods, such as food products, cannot be returned once opened. We also do not accept returns on gift cards, promotional items, or any items purchased on sale.
Contact Us
If you have any questions about our return policy, please contact us at info@l2beef.com. We are here to assist you and ensure your experience with L2 Ranch is exceptional.